Avast free forum is a website where users can ask questions about their antivirus software. It has a wide range of information of information, including tutorials and frequently asked questions. The site is simple to use and is updated regularly.
A major player within the cybersecurity marketplace, avast provides one of the best levels of support for customers with its anti-virus software program. The support button on its website and LAPTOP or COMPUTER applications provide access to an informative FAQ and discussion forums as along with expert technical assistance when you encounter all issues.
The company also computer repair services near me offers live chat to help customers get prompt responses, a quick email ticketing system that allows for more in-depth inquiries and three 24-hour support lines in the UK, Australia and the U.S. Its online knowledge base isn’t extensive but includes support guides for all of its products.
However, the customer service isn’t perfect. PCMag and Hauptplatine conducted an investigation together and found that the company shares information about users’ locations and Internet Protocol addresses with third-party companies. This could create privacy worries for some. The paid plans don’t offer enough bonuses to justify the extra cost. In addition, its forum was recently hacked which allowed thieves to acquire user nicknames as well as user names, emails and hashed passwords. Fortunately, payment information was not compromised. The company has promised to rebuild the forum on a faster and more secure platform. The company also has an information security policy that says that it won’t sell or share your personal info to third parties without your authorization.